Just had a thought. You can call the surgery and then call your mum from the same phone and you will have all of you on the line together. From your not so techy mum's end she wouldn't do anything different than answering the phone to you, as far as she's concerned you're stood next to the doctor
Does this work from a mobile to landlines mate? Never heard of this before. Obviously do video calls, but as you say she is not up to that.
I've no idea. The hospital said they thought it might have been a false positive, but as far as i can tell there was no antibody test. My Mum is struggling to cope & can't be expected to ask questions like this. She has enough on trying to get him out of bed.
Social services would be the people to call if your mum cant care for your Dad properly at home. https://www.barnsley.gov.uk/services/adult-health-and-social-care/
You call the doctors, when they ask to speak to mum you press 'add call' on your phone and dial your mum's number. The doctor is put on hold. Your mum answers the phone as normal. Click 'merge call' on your mobile and then everyone can hear each other.
So Sorry to hear you're having problems JP. For what it's worth it sounds like teh service you're receiving from the GP is utter rubbish to put it mildly. My parents are similar ages, Dad is tone deaf with Alzeimers and Cancer, Mum is partly deaf and can only hear certain things. Anyways two things: 1. You will be able to travel to your parents to provide care and assistance. 2. With their NHS numbers (from their vaccination letters) you will be able to get vaccinations booked with the NHS. If you get no luck from the GP, ring 119. You may need their DOBs as well I have booked both my parents vaccinations over the phone with the relevant info, This is a very stressful time for everyone right now, but more so for people with elderly vulnerable relatives. Take care JP, if you need any help, just ask.
As Helen says, try that....if you want to up the ante...get onto your parents local Councillor by email and ask them to put an email into the Director of Public Health to make enquiries. The DPH's are the closest thing to god in the local response to the pandemic.
I'm not surprised some elderly people have been missed. My mother received her shielding letter by a text message containing a link. If that hadn't gone to an internet enabled mobile phone, it wouldn't have been possible to read it. I also took the mother-in-law to a medical appointment pre-COVID and advised the receptionist that she didn't have a mobile number any more (the one on her record was her deceased husband's). I offered mine, with the mother-in-law's agreement, but they wouldn't use it for confidentiality reasons. They duly left the obsolete one on her record, which we only found out recently.
Yeah because you put that in the original post didnt you? Don't shoot the messenger i was only trying to help. And as for tory horse **** don't talk wet. Hope they have got sorted though.
I'm still waiting to see why my Covid positive Dad was allowed to come home to his carer. my Mum. Can you rationally explain that? I cant.
No I cant, were his symptoms bad enough to need hospital treatment? Been a carer she should have been one of the 1st to be vaccinated along with nhs staff.
He caught Covid in hospital. He was admitted after he was found unconscious in the bathroom by my Mum. Paramedics had to take the bathroom door off to get him out. It's the third time in a year he has been hospitalised. My Mum was told he had no symptoms, but she has had to self isolate, which makes a mockery of everything. I honestly wish my Dad had passed away in hospital, as he has zero quality of life at the moment.