The shutters were down at Oakwell today

Discussion in 'Bulletin Board' started by pontyender, Dec 29, 2017.

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  1. Gally

    Gally Administrator Staff Member Admin

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    The point that you wasted the majority of your day when 20 seconds checking the website would have told you you they were shut?

    I don't think it's a big deal particularly, especially considering the staff will have worked over the Christmas period. I don't imagine they would have had a rush of retail sales today and we have an online retail store and ticketing site. They are open tomorrow when most of our fans will probably be making the journey. I agree the recorded message should have reflected the fact though.
     
    Gally, Dec 29, 2017
    #41
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  2. SuperTyke

    SuperTyke Well-Known Member

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    They should have just asked the redfearns door woman to stand outside telling everyone to **** off. Never met the lady but I like the sound of her
     
    SuperTyke, Dec 29, 2017
    #42
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  3. pon

    pontyender Well-Known Member

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    They shouldn't be closed to the public for 7 days out of 9. I can sort the problem out tomorrow, but I will now be in a long queue with scores of others, who could also have been dealt with more leisurely. I don't expect anyone connected to the club thinks that wasting their customers time is a big deal.
     
    Last edited: Dec 29, 2017
    pontyender, Dec 29, 2017
    #43
  4. YTB

    YTBFC Guest

    You could have messaged me directly, I'd have attempted to help.

    You seem distressed, I hope you resolve your issue tomorrow.

    Take care.
     
    YTBFC, Dec 30, 2017
    #44
  5. Tyk

    Tyke1 Well-Known Member

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    Can you believe it' 1.37am and I have just phoned box office and it's shut. This is not on. What are the club going to do about this
     
    Tyke1, Dec 30, 2017
    #45
  6. DEETEE

    DEETEE Well-Known Member

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    Thats down to the gaffer(s) how they rota the shifts in the shop/ticket office to give people time back.

    My job at the time was quite easy to predict when it was quiet. Last two weeks in jan without fail.

    Point still stands, a retail outlet should not be closed over christmas week bank holidays excluded.
     
    DEETEE, Dec 30, 2017
    #46
  7. Sparky

    Sparky Well-Known Member

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    Has pontyender got to the front of the queue yet???
     
    Sparky, Dec 30, 2017
    #47
  8. pon

    pontyender Well-Known Member

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    Pontyender can't get there until 2.30. That's why he wanted to sort it out before match day. I spoke to main reception this morning and they can't change seats over the phone on a match day. The 211400 number is still on answering machine by the way.
     
    pontyender, Dec 30, 2017
    #48
  9. sel

    selby Well-Known Member

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    I think it's only fair the club staff get a few days off.... The first team have had the last 8 games off!!!
     
    selby, Dec 30, 2017
    #49
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