Renewed "43 Up" Thank You Box Office Star

Friday afternoon went to box office to renew usually do it online for family group but I had to inform them of father-in-law passing away in January,obviously need to remove details and ask for him to be put on " Departed Reds" list for last game of season. 43rd consecutive season for me as ST holder first one for 1981-82 season.
Served by a lovely lady called Andrea, she checked to see how many of the free tickets we had left from the covid season, said she would leave father-in-law's seat incase my wife found another family member/friend to take it on, and as wife turns 60 in June(she is a long term ST holder) changed her over from Adult to Senior.
Andrea was friendly,helpful and professional; we may be league 1 but Andrea's customer service was premier league. Fellow Barnsley supporters we know about Beth and Vicky, so step forward Andrea and take a virtual applause from the Barnsley supporters!
PS any body from the club please make sure Khaled sees my comments

 

Lovely post, well done for excellent customer service Andrea! And great to be eligible for the OAP rate!

 

I can wholeheartedly agree about Andrea ….
I had a fairly similar situation last year and she was a star !