just to balance the other post. I will start with:- Roberto Martinez, Eddie Howe, Claudio Ranieri, Tony Pulis
I was going to say Zola. Always comes across as a thoroughly nice chap, as does Danny Wilson (though I bet he wouldn't take any nonsense). Know a couple of people who've crossed paths with Dave Bassett, and both said he's one of the most pleasant and friendly blokes you could ever meet.