I bought and item off ebay. It still hadn't arrived this morning. I put in the tracking code and the item still hasn't left it's point of departure. I contacted the seller and he quoted me the wrong post code. When I made the transaction the Post Code I was supplied was correct. I checked the purchase to see if I'd supplied the correct address and made no errors. The seller contacted me to apologise and say they'd refund me. I received an e-mail from ebay confirming this and that it will take 3-5 days. All good. The seller left me positive feedback. I thought that would be the end of it. I've just received a snotty message saying "just to let you know if I don't receive my item back within 18 days ebay hold onto the funds. I replied stating that I couldn't do anything about that and asked him if he's contacted Royal Mail. Is he being a **** for nothing? I've a hunch the item has never left him as the tracking number doesn't necessarily mean the item has reached the Post Office as the Post Office can issue them and it can be a couple of days before they're actioned. I'm confused.
Raise a dispute with eBay and PayPal, send all of the correspondence and they will refund you and take it up with the seller
TBH mate I once chased summat up for our lass. (Less than a fiver) off ebay. Gave it a week or two after due date. Contacted the supplier and they apologised sent a replacement by 1st class. Turned up next day. The original order then turned up a few days later. I contacted em and they said don't worry keep it. Once bought summat from readers digest. That was probably a similar situation to yours. Item dint turn up. Already paid for (evidence to prove it) . After months of chasing em they re issued the item and I received it within days. Then for the next twelve months they kept trying to charge for it. Even threatening me with a court notice. I replied endless times. Putting em in the picture. And thought get on with it then yer pricks. And told em so in the end. Sorted.
I'd do what @kektyke has suggested but first respond to the seller to say, 'as I've explained... the item hasn't arrived and the wrong postcode was stated. Therefore I don't have an item to return, but if it turns up I'll let you know.' Also say if you dont receive a refund you will be forced to open a disupte with Ebay and Paypal. My own Depop (similar to ebay) story.. Guy from Serbia who is very friendly: do you ship to Serbia? Me: not usually Guy: Please, check my reviews (all good), I'd really appreciate it and have had no issues in the past. Me: okay, but i will need to send tracked. Guy: please don't send tracked, I'm a student with very little money. Please send second class, untracked. Me: okay. A week passes.. Guy opens dispute with Depop and PayPal for item not received. Me: I'm disappointed you didn't contact me first, ive never had this issue before. Guy: I don't know how it works (despite opening dispute). Also, please provide tracking number Me: you specifically asked for untracked. Depop then refund him and i am out of pocket and my Fred Perry polo is gone. Cue: numerous emails from myself to Depop and PayPal pointing out that i followed the buyer's instruction to the letter, and how it was unfair I'd lost my money and shirt etc. Also unfair i had a dispute on my account, which i hadn't experienced before. In the end Depop were great about it and gave me back the money that I had lost through the refund. I also contacted the seller and said the way he had acted I should be giving him negative feedback, but i was certain he would be petty and give me negative feedback too. Who knows whether the shirt ever arrived (I suspect it did, maybe he got impatient after a week, opened a dispute and then it arrived). But i checked recently and his account no longer exists. And i no longer ship to Serbia.
The seller has already admitted his error and refunded me via Ebay (3-5 day confirmation e-mail) and left me positive feedback. That's the confusing part about his later message.
Cheers everyone. I've just tried to open up a request for the item and it told me I can't as I've already been issued a refund. Why the seller tried to put the wind up me I don't know.
Sorry mate, you did say you'd had confirmation of refund in your opening post, missed that. I suspect the seller either sent the item and is frustrated at having got the address wrong (and is trying his luck with you in case you received it, which clearly you didn't) or they are just weird, didn't send it and playing with you. Glad you got your refund mate, no further action
Don't know what he bought. But 1, Was it a fake seller. 2. What was Ebay's dealings on the matter. 3. Did he pay by Card. (With protection.) Or was the item not as he/she got as advertised. Ebay can be invaluable for summat you are having big trouble sourcing but I've never spent owt more than £50. And only sold a couple of items. ( 1 was an old 80s Amstrad computer with monitor and games 12 months ago. that was going in the skip. Mi lad said get it on ebay. Got £80 after costs. ) Tend to use marketplace more so nowadays.
This has just reminded me... a few years ago i was selling my PSP and hoping to get around £100 for it. I was contacted by a seller from Africa, who offered £1,000 for it. I notified Ebay and they cancelled the listing, but I do wonder what would have happened if I'd taken the money.
Believe it or not mate. A friend who came to away games with us. who sadly passed a few years ago. Was having a pint with a few of us prior to a game. We got into discussion re programmes and I told him I have over 2.5k . Mentioning none missing (Barnsley ) between 1979 and 2014. Plus loads more. He asked about a Middlesbrough (H) one. That was dated on the day his daughter was born. (She moved to New Zealand with her mam when they got divorced) I said I have it ( knowing it was between those years) but won't part with it. He offered me . Wait for it . £2k I said don't be so stupid. But he was adamant. Whilst telling him how ridiculous he was being and I wouldn't dream of doing owt like that. My son was looking on ebay. My Son after finding it on ebay says to him I'll sell it thi for a fiver. £3 + postage. He was in tears. and asked him to get it him and wanted mi son to take £20. My son also told him to not be so daft. Got it him by the next home game. Got the fiver. And was bought a pint. I'll not name him but a few would have known him on here.
Generally they want to fake payment through some sort of dodgy escrow service, or the transaction will be reversed, or it's stolen money in the first place. Years back I tried to sell a phone on ebay, Made it clear what payment terms I would accept and that I wouldn't ship it abroad. Put it up four or five times and every single one was won by somebody who then wanted me to send it to western Aftrica while they paid for it through a money transfer service I'd never heard of. Ebay refunded my selling fees the first few times but then started refusing - in the end I think I just took it into CEX, which was a shame because it was BNIB. I use ebay a couple of times a week for buying books and other little bits and pieces, but I don't think I've sold anything through them since then!
Thank you for sharing that, brilliant story. Just to be clear, on my PSP I was never going to take a grand (most were selling for 100 quid at the time) - basically it had scam written all over it! And good for you for not excessively profiting from the guy's understandable sentimentality. Many others would have. And your son is a credit to you mate
It was long while ago. He had card protection so got his money back. But he had the inconvenience of changing his bank/ building society also all his direct debit pay details changed too.
Another one that may make you smile. I used to take 3 dozen percy turners pork pies (that'll give me away to some lol) int mount afore I moved to the other side of town. For all the regulars. Playing Charlton. This Charlton fan on his own sat at the side of me 2hrs afore game. We got into an argument re the virtues of Thatcher. Me wanting to strangle the fecker. My dear friend Mark Wildsmith who was another that passed away a few years back. Bless him. Says to the Charlton fan. "Does tha want a pork pie. Best in england. He'll not take advantage he doesn't make owt sells em at cost" Ctun says to me "Why don't you make a profit." I sez "They're regulars. family and mates" Ctun sez "You can make a profit on mates" I pointed at him and said angrily lol. " FECKIN THATCHERISM" Then pointed at missen and said " FECKIN SOCIALISM"