iFollow

Discussion in 'Bulletin Board' started by clints right foot, Aug 23, 2018.

Page 1 of 2
  1. cli

    clints right foot Active Member

    Joined:
    Nov 6, 2015
    Messages:
    165
    Likes Received:
    132
    Trophy Points:
    43
    Style:
    Barnsley (full width)
    #1 clints right foot, Aug 23, 2018
    Has anybody had a response from iFollow regarding the technical issues after half time? Sent them an email to complain and haven't had anything in response back since the automated reply when I first sent it.
     
  2. Mrs

    MrsHallsToffeerolls Well-Known Member

    Joined:
    Oct 28, 2007
    Messages:
    27,228
    Likes Received:
    5,788
    Trophy Points:
    113
    Home Page:
    Style:
    Barnsley (full width)
    #2 MrsHallsToffeerolls, Aug 23, 2018
    Sshhh your suppose to forget abart it.
     
  3. NathanBFC94

    NathanBFC94 Well-Known Member

    Joined:
    Jan 19, 2016
    Messages:
    3,901
    Likes Received:
    4,409
    Trophy Points:
    113
    Gender:
    Male
    Location:
    Langold
    Style:
    Barnsley (full width)
    #3 NathanBFC94, Aug 23, 2018
    They had similar issues last night too with the Fowls vs Millwall
     
  4. Mrs

    MrsHallsToffeerolls Well-Known Member

    Joined:
    Oct 28, 2007
    Messages:
    27,228
    Likes Received:
    5,788
    Trophy Points:
    113
    Home Page:
    Style:
    Barnsley (full width)
    #4 MrsHallsToffeerolls, Aug 23, 2018
    They went over time at haif time cleaning all the cameras darn wi disinfectant, that swine flu can be a reight *******.
     
  5. icer

    icer Well-Known Member

    Joined:
    Jan 2, 2012
    Messages:
    6,267
    Likes Received:
    4,075
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    #5 icer, Aug 23, 2018
    Heres my response after asking for a refund at the time of losing the stream. Response received today. After several login, delays, wrong comms on the audio and now this and the poor response ill be cancelling the monthly sub. Does anyone know how to cancel or is it by email?

    Dear Neil,

    Thank you for contacting iFollow support.

    Please accept our sincerest apologies for the problems you had been facing trying to access iFollow match content
    We are now aware of the issue and it has been investigated. Please note that preventative measures and fixes have been implemented to stop this from happening again.
    At this current time we would not offer any refund or compensation for this particular issue, if this persists we may review this in the future.

    However, If you do have any issues like this in the future please contact us via the live chat option on the clubs website and we will endeavour to resolve this as soon as possible.

    Kind regards,
    Orchid iFollow Support
     
    Them redsss likes this.
  6. cli

    clints right foot Active Member

    Joined:
    Nov 6, 2015
    Messages:
    165
    Likes Received:
    132
    Trophy Points:
    43
    Style:
    Barnsley (full width)
    #6 clints right foot, Aug 23, 2018
    Yeah got the same response as well,
    think it’s shocking.
     
  7. Sta

    Stahlrost Well-Known Member

    Joined:
    Oct 13, 2006
    Messages:
    21,292
    Likes Received:
    13,448
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    None
    Location:
    Dodworth
    Home Page:
    Style:
    Barnsley Dark
    #7 Stahlrost, Aug 23, 2018
    Make sure you keep checking your bank statements if you cancel. I cancelled mine by email about a year ago, and also cancelled my direct debit with my bank.

    When renewal came round they reinstated the direct debit and took some more money, without telling me. I only found out when I noticed it on a bank statement.

    To be fair they did eventually refund the money, but just keep an eye on it.
     
  8. icer

    icer Well-Known Member

    Joined:
    Jan 2, 2012
    Messages:
    6,267
    Likes Received:
    4,075
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    #8 icer, Aug 23, 2018
    Im not surprised they seem incompetent
     
    tykemike likes this.
  9. Farnham_Red

    Farnham_Red Administrator
    Staff Member Admin

    Joined:
    Jul 18, 2005
    Messages:
    34,488
    Likes Received:
    23,928
    Trophy Points:
    113
    Location:
    Farnham
    Style:
    Barnsley
    #9 Farnham_Red, Aug 23, 2018
    Can they legally do that?
    You paid to watch a football match - they didnt deliver what you paid for even though the admit they failed to provide the service you paid for how can they not give you compensation at least a free pass for the next game - or do i miss something?
     
  10. tobyornottoby

    tobyornottoby Well-Known Member

    Joined:
    Jan 27, 2012
    Messages:
    5,896
    Likes Received:
    1,451
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    #10 tobyornottoby, Aug 23, 2018
    Yeah you miss half the friggin game.
     
  11. Farnham_Red

    Farnham_Red Administrator
    Staff Member Admin

    Joined:
    Jul 18, 2005
    Messages:
    34,488
    Likes Received:
    23,928
    Trophy Points:
    113
    Location:
    Farnham
    Style:
    Barnsley
    #11 Farnham_Red, Aug 23, 2018
    Just imagine if you went to the Cinema and half way through the film the projector broke. Do you think Cineworld would not offer a refund or a free ticket to come back - I think its the least they would do
     
  12. tobyornottoby

    tobyornottoby Well-Known Member

    Joined:
    Jan 27, 2012
    Messages:
    5,896
    Likes Received:
    1,451
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    #12 tobyornottoby, Aug 23, 2018
    Last season, half way through, you'd have been begging em not to make you watch any more.

    Do they still have projectors?
     
  13. SuperTyke

    SuperTyke Well-Known Member

    Joined:
    Oct 12, 2005
    Messages:
    55,658
    Likes Received:
    29,769
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    #13 SuperTyke, Aug 23, 2018
    I wish they still had the lady who came round selling fabs
     
  14. Farnham_Red

    Farnham_Red Administrator
    Staff Member Admin

    Joined:
    Jul 18, 2005
    Messages:
    34,488
    Likes Received:
    23,928
    Trophy Points:
    113
    Location:
    Farnham
    Style:
    Barnsley
    #14 Farnham_Red, Aug 23, 2018
    Que?
     
  15. Sta

    Stahlrost Well-Known Member

    Joined:
    Oct 13, 2006
    Messages:
    21,292
    Likes Received:
    13,448
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    None
    Location:
    Dodworth
    Home Page:
    Style:
    Barnsley Dark
    #15 Stahlrost, Aug 23, 2018
    Albatross...
     
  16. SuperTyke

    SuperTyke Well-Known Member

    Joined:
    Oct 12, 2005
    Messages:
    55,658
    Likes Received:
    29,769
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    #16 SuperTyke, Aug 23, 2018
    Fab. the ice lolly. Was a particular favourite of mine when the lady came round with her little tray of goodness at the odeon
     
    JLWBigLil and Farnham_Red like this.
  17. Durkar Red

    Durkar Red Well-Known Member

    Joined:
    Jul 19, 2005
    Messages:
    12,127
    Likes Received:
    8,202
    Trophy Points:
    113
    Occupation:
    Exorcist
    Location:
    err..durkar
    Home Page:
    Style:
    Barnsley (full width)
    #17 Durkar Red, Aug 23, 2018
    upload_2018-8-23_23-1-26.jpeg
     
    JLWBigLil and Farnham_Red like this.
  18. Farnham_Red

    Farnham_Red Administrator
    Staff Member Admin

    Joined:
    Jul 18, 2005
    Messages:
    34,488
    Likes Received:
    23,928
    Trophy Points:
    113
    Location:
    Farnham
    Style:
    Barnsley
    #18 Farnham_Red, Aug 23, 2018
    Ah now I remember those but I always used to go for a Zoom - in the days I used to get dropped off at the Cinema down at town end on Saturday Mornings - the one that wasnt the Odeon (Was it an ABC?) whilst mum and dad went shopping
     
    JLWBigLil likes this.
  19. SuperTyke

    SuperTyke Well-Known Member

    Joined:
    Oct 12, 2005
    Messages:
    55,658
    Likes Received:
    29,769
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    #19 SuperTyke, Aug 23, 2018
    [​IMG]
     
    Spirit Ditch and JLWBigLil like this.
  20. Farnham_Red

    Farnham_Red Administrator
    Staff Member Admin

    Joined:
    Jul 18, 2005
    Messages:
    34,488
    Likes Received:
    23,928
    Trophy Points:
    113
    Location:
    Farnham
    Style:
    Barnsley
    #20 Farnham_Red, Aug 23, 2018
    That’s the one. I feel quite old now. It was late 60’s or Early 70s though when I used to go for the Saturday morning showings
     
(You must log in or sign up to post here.)
Page 1 of 2

Share This Page