If ever anyone is under the impression that racism is not an issue in the UK

https://www.bbc.co.uk/news/uk-wales-51620990

Deplorable utterly utterly deplorable

 

Agreed. Just plain bullying. That's a lot of compensation though, would it include legal costs?

 

I’m amazed at the lack of quality within the management team here, this should have been stamped out immediately and the perpetrators given equality and diversity training prevalent in most big companies nowadays. Hope those involved are going to be dealt with accordingly.

 

immense stress and anxiety regarding DWP? I'm sure I've heard that before somewhere.
It sounds like this group of staff have done to this poor lady what DWP in general has been doing to claimants for years!

 

This kind of behaviour is unfortunately all too familiar within the Civil Service. I've witnessed similar instances within another government department. The problem you have is middle management grades who have a god complex, who I'm sure meet the descriptors of workplace sociopaths. They promote each other, then cover for each other. Senior civil servants aren't usually aware of what's going on until it's too late.
I've seen such managers refuse to accept medical evidence, make unqualified decisions on someone's disabilities. This then undoubtedly leads to absences from work and mental health issues. Colleagues are then afraid to speak up and before you know it office Stockholm syndrome sets it.
If a senior civil servant is ordered by a minister to work staff harder at any cost, the message is passed on. By the time it reaches the shop floor the message has turned into flog your staff and refuse any excuses, no matter how valid. Reasonable adjustments get removed, part time and term time hours agreements are ripped up under the banner of 'business need'. A siege mentality sets in, moral drops and absences increase due to ill health (physical and mental).
At the end of the day 99.9% of civil servants at junior grades earn less than 22k a year. All they want to do is a good job and go home.
Like I say I'm speaking from experience. In addition the unions hands are tied due to the laws the Cameron government brought in.

 

Totally agree, however most civil service training is delivered via e-learning. It's nothing more than a tick box exercise and I've seen management ask that staff fit it in around their normal day job. You have 1 hour, learn quickly or just go straight to the online test. Someone gets all the answers and they are passed on. Shocking but true, in the passed 10 years I've not physically attended a training course delivered by a professionally qualified trainer. All e-learning, folk are designated as mentors, all unqualified and miss the fact that everyone has their own individual learning style.

 

I can concur with this and more, but I won’t for obvious reasons. Unfortunately it will get worse.

 

Spot on