Ifollow are prompt with refunds of this nature. Just send an e-mail. They process them pretty quickly. You should not have a problem. I speak from experience, twice.
Cheers. Out of interest did you email ifollow@efl.com or use the 'contact us' link in the landing page?
I have done this 3 times and been refunded every single time. Just make sure you tell them your access code