Season Tickets

Discussion in 'Bulletin Board' started by YorkyTyke, Jul 30, 2025 at 11:44 AM.

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  1. Yor

    YorkyTyke Active Member

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    Just checking, has anyone had their digital season ticket sent out yet.
    I renewed back in May and still not had anything.

    Thanks
     
    YorkyTyke, Jul 30, 2025 at 11:44 AM
    #1
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  2. Jimmy viz

    Jimmy viz Well-Known Member

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    Yeah I’ve had mine
     
    Jimmy viz, Jul 30, 2025 at 11:50 AM
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  3. Archey

    Archey Well-Known Member

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    The club put a comms out about a month ago to say they'd sent them all out. I'd not had mine, so I emailed them and they sent it me the day after.
     
    Archey, Jul 30, 2025 at 11:52 AM
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  4. LiverpoolRed

    LiverpoolRed Well-Known Member

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    I received my card but not my digital ticket - phoned them up and they emailed it straight over.
     
    LiverpoolRed, Jul 30, 2025 at 11:56 AM
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  5. Marc

    Marc Administrator Staff Member Admin

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    Had mine but hadn't got it when they said they'd been sent out. Had to ring the Club and get them to re-send it
     
    Marc, Jul 30, 2025 at 11:58 AM
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  6. Tyk

    Tyketical Masterstroke Well-Known Member

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    Theyve said they have when they clearly hadnt, you need to call them to sort it
     
    Tyketical Masterstroke, Jul 30, 2025 at 11:59 AM
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  7. JamDrop

    JamDrop Well-Known Member

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    I have but only because my dad queried it. I think if you made any sort of change (age bracket, seat etc.) it didn’t get sent. They do send it immediately when asked but it’s daft that everyone is having to do that individually as it seems to be a large amount of us with problems.
     
    JamDrop, Jul 30, 2025 at 12:00 PM
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  8. DazFrumTarn

    DazFrumTarn Well-Known Member

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    Got my eticket June 26th. Mate who I sit with hadn't received his Sunday when we were in t'pub.
     
    Last edited: Jul 30, 2025 at 2:04 PM
    DazFrumTarn, Jul 30, 2025 at 12:38 PM
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  9. springvale red

    springvale red Well-Known Member

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    Called in for Plymouth tickets and young woman serving me said they'd had a few issues with emails. Contact them to send again.
     
    springvale red, Jul 30, 2025 at 12:45 PM
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  10. twi

    twillo Well-Known Member

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    My dad hasn’t had his sent until he rang the club yesterday
     
    twillo, Jul 30, 2025 at 12:47 PM
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  11. only1kp

    only1kp Well-Known Member

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    As others have said just email box office.
    I did as I hadn't received mine and they sent it within a couple of hours
     
    only1kp, Jul 30, 2025 at 12:48 PM
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  12. The

    The Glimmer Twin Well-Known Member

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    I've been down to the club this morning. Ticket office was closed, one of staff saw me checking opening times & asked me what I wanted. She sorted it all out for me despite being closed on Wednesdays. Checked my card which was ok & sent me a digital ticket which I like to have as back up. Fantastic service very polite & enthusiastic staff. Well done bfc. It was very busy down there as well due to the open training session
     
    The Glimmer Twin, Jul 30, 2025 at 12:51 PM
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  13. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

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    to the OP I got mine some time ago. But replying to this one Ive always found the staff in the box office really helpful. I dont like the new hours though as it makes it almost impossible for someone working to get in to see them - Saturday on match day is the only option
     
    Farnham_Red, Jul 30, 2025 at 12:55 PM
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  14. dreamboy3000

    dreamboy3000 Well-Known Member

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    Got mine June 26th also.
     
    dreamboy3000, Jul 30, 2025 at 12:56 PM
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  15. Hooky feller

    Hooky feller Well-Known Member

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    Have had issues. Did mine whilst there picking some tickets up. Not sure if she said those that want new cards
    Hadn't been processed at the time.
     
    Hooky feller, Jul 30, 2025 at 1:24 PM
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  16. tosh

    tosh Well-Known Member

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    But sending and receiving are not the same TM
     
    tosh, Jul 30, 2025 at 1:26 PM
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  17. Bai

    Baildon Mike Member

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    I had to contact them to have mine resent. They claim these were sent out by email in June. But I received nothing. Once I contacted them yesterday I received an updated email , so everything is now fine.
     
    Baildon Mike, Jul 30, 2025 at 1:39 PM
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  18. Tyk

    Tyketical Masterstroke Well-Known Member

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    I think its highly unlilely that hundreds of us on here have had the same inbox issue where every item mailed to us by the club reaches our inboxes without an issue, yet mysteriously the ST mail doesnt.
     
    Tyketical Masterstroke, Jul 30, 2025 at 2:30 PM
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  19. OxR

    OxRed Well-Known Member

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    Reading this made me realise I haven’t received mine yet so I’ve just emailed the box office.
     
    OxRed, Jul 30, 2025 at 4:05 PM
    #19
  20. West Mids Tyke

    West Mids Tyke Well-Known Member

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    got mine early doors when they first issued in june
     
    West Mids Tyke, Jul 30, 2025 at 4:19 PM
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