Anybody help eBay signing in

Discussion in 'Bulletin Board' started by Redsnut, Oct 1, 2021.

  1. Red

    Redsnut Well-Known Member

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    #1 Redsnut, Oct 1, 2021
    I am going round in circles here I am trying to sign into eBay with my user name and password which I know are correct.
    Every time I type them in I get a screen saying sign in initiated we have sent a notification to your device please approve to sign in bet it’s never arrives?
     
  2. JamDrop

    JamDrop Well-Known Member

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    #2 JamDrop, Oct 1, 2021
    If you’re using the app try deleting and reinstalling it.

    Have you tried using the ‘need help signing in’ thing? If you can get in that way you’ll then be able to check which device it is using for the two step authentication.
     
  3. Red

    Redsnut Well-Known Member

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    #3 Redsnut, Oct 1, 2021
    No that’s not worked I have both devices here and neither receives any notification can,t get my head round it.looking for a phone no to try and ring someone.
     
  4. Red

    RedVesp Guest

    #4 RedVesp, Oct 1, 2021
    If you give me your log in details I should be able to sort it for you, give me your PayPal details too, just to make sure :cool:
     
    Redhelen likes this.
  5. JamDrop

    JamDrop Well-Known Member

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    #5 JamDrop, Oct 1, 2021
    You can use the chat bot to ask for help here:
    https://www.ebay.co.uk/help/contact_us?id=4190&st=10
     
  6. Red

    Redsnut Well-Known Member

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    #6 Redsnut, Oct 1, 2021
    Can’t use that because I cannot sign in thanks for your help anyway.
     
  7. Red Mist

    Red Mist Well-Known Member

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    #7 Red Mist, Oct 2, 2021
    Have you checked your spam folder ?
     
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