We hev a customer charter super Patrick dint stick to it just got admin to alter it without consultation. re: man utd cup game charges.
I'm aware of that. What I'm suggesting is something much more specific. The Customer Charter contains a few specific commitments (e.g. responding to correspondence in 7 days) but is mostly high level statements. If it was fit for purpose then fans would already have been using it to hold the owners to account. If what Dane said in his interview last week about failing to communicate and wanting to improve is genuine then he and the owners need to step up and be specific about what they'll do. And then obviously do it.
Its just one a them things, remember workin in Rotherham more Wendys fans than Rotherham fans, cum to that worked in Scunny and theres more Hull fans. And nar i'm in Brid, same ere everybody supports Hull,
Plan for next season.? The Board will not change course over the current transfer policy apart from exceptional circumstances Dane Murphy has told the YP. https://www.yorkshirepost.co.uk/spo...ot-change-course-over-transfer-policy-2447281
It's good all this communication is happening now. Will it continue? A lot more needs to happen between now & the start of next season. I think the COVID-19 issue could mess up next season as well re summer signings.