Bought each of my daughters the same Lenovo laptop for Christmas. One is working fine, the other has had problems from the off. Initially, it connected to wifi, then refused. We resolved it, but ever since whenever she has tried to connect to the internet, the whole house wifi has ground to a halt. It knocks us all off. She hasn't had any time online with it to actually have downloaded a virus. Any ideas??
Id be surprised if it was capable of taking down your router unless there is some serious malware installed??? Sounds like a router issue to me.
Is it possible there's a DDOS protection on the router? I've had similar with 'proper' routers being knocked out by a faulty network card. The constant requests for an IP address made the router think it was being attacked and so shut down for security reasons. Easily fixed by unplugging the last new PC added to the network - that new PC was clearly the cause.
Maybe…. only thing is I think daughter 2 was first to access the router, and it's hers that now won't work.
The problem was caused by a faulty network card which instead of connecting to the router was cycling on and off constantly - so it wouldn't connect. Left on long enough - the router would see it as thousands of requests for access, so would shut down.
OK if I'm right... It's not the router - it's the PC. Then a new router won't help, will still get pulled over by the faulty laptop. If every other device is connecting fine - what could be wrong with the router?
You could buy a cheap nano usb wifi adapter and disable the built in one just to test if it is indeed the built in wifi that's faulty or not.
Its probably the network card - My Mrs had a Dell that always crashed the router at my parents house - a quick google showed a known fault and if you disabled the highest speed mode and only connected at B or G speeds it was fine - connecting at N speed crashed it. You could try slowing it down if thats not too technical for you
This, you buy something like this new and it should work fine out of the box. Use the warranty for what it is for.
As per my first post. just because it’s a computer, people start treating it like it’s an interesting problem to solve. If it was a similarly priced dishwasher no one would dream of getting the spanner’s out.
